About Penta Performance -

It's all about the Box
This is our Mission Statement. It's all about the box. You could call it our box philosophy. We start with the box being at the top of the pyramid and work our way down. You are probably wondering how could the box be the most important thing, but if you think about it, setting the box on a high standard means that our products must also meet a high standard to be worthy of being placed in the PENPER.COM box. In other words, the box with the famous bright orange sticker stands for everything that is important to our company. Things like Quality Products, Customer Satisfaction, Creative Product Delivery, Interesting and Fresh web development. We like to think of our boxes like little, silent representatives for PENPER.COM. After all, they have an important mission to perform. Each box is carefully packaged and labeled as they are prepared for the long journey of being dropped off, pick upped, sorted, routed, flown, and finally driven and delivered to you at your home or office. When you first catch site of the delivery man/woman carrying the PENPER.COM box you will probably remember seeing that box on the web site when you placed your order and now it has come to life. You are also probably filled with excitement to get the box opened so you can see and start using your new product. Therefore, if our box philosophy means better product quality and high customer satisfaction, then that works out good for everybody.

What is Albuquerque?
It's easy to take a wrong turn in this sprawling southwestern metropolis located in the cross hairs of two major Interstate highways (I-40 and I-25), but that's what makes it an ideal spot for an Internet business.  For starters it allows us to get all those PENPER.COM boxes loaded onto trucks bound for the Interstate system.  In addition, our modern city is equipped with a full fledged International Airport for all those "high priority" PENPER.COM boxes that need to get to their destination in a hurry.


Shipping and Handling
We ship 99 percent FedEx. Above is a photo of the main FedEx shipping center for Albuquerque, NM. This is where all those "PENPER.COM" boxes get dropped off every business work day.

Albuquerque Good for Business
Back in 1975, one of the world's most famous software companies was founded right here in Albuquerque, New Mexico.  Then 21 years later, another great computer company was founded.  This time it was Penta Performance (PENPER.COM) founded in the year 1996.


The Road Runner is the state bird for New Mexico

Penta Performance is a privately owned company listed with Dunn and Bradstreet.  We are located in the Northeast business district of beautiful Albuquerque in the Journal Center Area.  If you have any questions, problems, or concerns about your order, please click here to let us know about it.

Our Office
We accept all major credit cards for payment including Visa, MasterCard, American Express, and Discover Card.  We also accept Purchase Orders from Schools, Universities, Hospitals, and Government Organizations. 

PENTA PERFORMANCE - PENPER.COM
7100 Washington Street NE
Albuquerque, New Mexico 87109, USA
Local: 505-345-4646  Fax: 505-792-6070
Office Hours: Mon-Fri 8am/3pm Mountain
Click here to send email

Important Note:
Please note that our Fax Number has been changed to 505-792-6070 to facilitate our new computerized fax system. Please update your computer records to reflect our new number.

Send Us Email
The best way to contact us is via email.  Click here to send us email.  We carefully monitor email even when the office is closed.  You may also call our support number at 505.345.4646, but please leave a message if you do not get a live person.  Keep in mind that our office hours are 8am to 3pm Monday through Friday (Mountain Time).

 

2010 PENPER.COM - MINI CATALOG - CONTACT - COMPANY INFO - CUSTOMER SUPPORT - FAQ FREQUENTLY ASKED QUESTIONS

PHONE: 505.345.4646 - FAX: 505.792.6070